Our Specialization:

• Change Management, Assets & Configuration Management and Release Management
• Problem Management, Incident Management, Service Desk, SLAs and Operations Management
• ITIL® Services Processes and Procedures, Automated Workflows, Audit Process and Procedural Adherence
• Business Operations Analysis, Fine Tuning Procedures and Transformation of Services
• Business Operations Improvement and Integration of Services
• Services Automation – analysis, design, development, implementation, integration and support
• And more…

Additional Services Offered:

• Evaluate your current ITIL® Services capability maturity level;
• Qualify and quantify your existing standards;
• Establish written procedures for your desirable ITIL® Services;
• Automate your procedures for ITIL® Services;
• Audit your compliance with existing procedures;
• Provide GAP analysis report to enable you achieve continual process improvement;
• Get ISO 20000 certification; and
• Provide COBIT® Processes (IT Governance) evaluation to highlight IT Value and IT Risk compliance.
• And more…