Canon USA

• Managing software delivery projects (software development, change, configuration and release management) for Canon USA and NA web development and web maintenance systems
• Working on design of new environments and infrastructure upgrades for better Implementation of services transition processes
• Working in collaboration and managing priorities and teams’ workload
• Researching, developing and implementing ITIL and SDLC best practices and processes improvements
• Implementing process workflows for ALM, Jira, Jenkins, Dimensions VM and more